Help & Support

Frequently Asked Questions

Find answers to common questions about our services, bookings, payments, and more. Can't find what you're looking for? Contact our support team

General

General Questions

Total Transfer is a global transport and travel services platform connecting customers with trusted transport providers, travel partners, and service providers across 50+ countries. We offer vehicle rentals, airport transfers, city tours, and comprehensive travel solutions.

Simply browse our services, select what you need (vehicle, tour, or service), fill in your details, and submit your booking request. Our platform connects you with verified local providers who will confirm your booking and provide service details within 2 hours.

Total Transfer operates in 50+ countries across Europe, Asia, Americas, and Middle East. Check our Fleet Providers page to see our partners in your location. If we're not yet available in your area, contact us about partnership opportunities.

Our support team is available 24/7. You can reach us via: Email: info@total-transfer.amangarg.co.in | Phone: +91 99999 99999. We typically respond to emails within 2 hours and phone calls are answered immediately during business hours.
Bookings

Booking & Reservations

You can book services up to 12 months in advance. For immediate needs (same-day or next-day), call our support team directly at +91 99999 99999 to check availability.
Most bookings can be cancelled up to 48 hours before the scheduled date for a full refund. Cancellations within 24-48 hours may incur a 25% fee, and within 24 hours will lose 50% of the booking value.
Yes! You can reschedule your booking up to 24 hours before the scheduled date at no extra cost. Changes may incur additional charges depending on availability.
After submitting a booking request, you'll receive confirmation within 2 hours (usually much faster). The provider will send you details via email and SMS.
Payments

Payment & Pricing

We accept all major payment methods: credit/debit cards (Visa, Mastercard, Amex), bank transfers, digital wallets (Google Pay, Apple Pay), and UPI.
Most bookings require a non-refundable deposit (20-30%) to confirm. The balance is due before the service date.
Services

Our Services

We offer Standard, Executive, Luxury vehicles and Coaches (minibus to large coaches).