Know Our Policies & Guidelines

Terms & Conditions

Before using Total Transfer, please review our terms that outline how bookings, payments, cancellations, and services are managed. These guidelines ensure a smooth and transparent experience for all users, partners, and providers.

Terms & Conditions

1. Introduction

Welcome to Total Transfer. By accessing or using our platform, you agree to comply with and be bound by the following Terms & Conditions. These terms govern your use of our services as a travel partner, transport provider, or end user.

2. About Total Transfer

Total Transfer is a technology platform that connects travel partners (such as tour operators, agencies, and corporates) with independent transport providers worldwide. We do not directly provide transportation services. All transport services are delivered by third-party providers registered on our platform.

3. User Eligibility

By using our platform, you confirm that:

  • You are legally authorized to enter into binding agreements
  • You are using the platform for legitimate business or personal purposes
  • All information provided is accurate and up to date

4. Booking & Service Terms

  • All bookings made through the platform are subject to availability
  • Travel partners are responsible for submitting accurate booking details
  • Transport providers are responsible for fulfilling assigned services
  • Total Transfer acts as a facilitator and is not liable for service execution

5. Pricing & Payments

  • Prices may vary based on availability, location, and provider bids
  • Travel partners may receive multiple quotations through the platform
  • Payments must be made as per agreed terms between parties
  • Total Transfer may facilitate payments but is not responsible for disputes

6. Cancellations & Modifications

  • Cancellation and modification policies may vary depending on the transport provider
  • Travel partners are advised to review specific booking terms before confirmation
  • Refunds, if applicable, are subject to provider policies